About Us

Here you can find out information about the Business technical support services we offer. Call us on 028 28272827 for information on pricing and availability.
Call us on 09067 700 700 to get straight through to a memeber of our technical support staff. *All calls are charged at £1.04 per minute*

Teamviewer

All remote support is done using the Teamviewer application. Please download Teamviewer version 5 from the Teamviewer website or from the link provided below

Windows
Mac
Linux

Business Support - What we offer

PAYG Support

Support through remote access, via Teamviewer, or by telephone, for Network Servers, Desktops,Workstations, Switches, Routers, Printers and defined Software.

Training

We offer training for your staff, as well as guides and tutorials on common issues to increase productivity



Speckie techies have a radical new approach to business maintenance contracts. We understand that small businesses cannot afford dedicated IT personal, to run their system and make the most efficient use of their computer system. To this end we have revamped the standard maintenance contract to include the everyday administration, as well as standard maintenance.
Below is a summary of available Speckie Techies IT Business schemes:

Speckie Techies Pay As You Go Support for business

Support and administration, through remote access, via Teamviewer, or by telephone, for Network Servers, Desktops,Workstations, Switches, Routers, Printers and defined Software.

Speckie Techies Support – Remote

Support and administration, through remote access, via Teamviewer, or by telephone, for Network workstations, Switches, Routers, Printers and defined Software.

  • Discounted rates for onsite calls
  • Guaranteed response times
  • Professional Advice on Hardware and Software installation.

Speckie Techies Support – Professional

  • All the services of Speckie Techie Support – Remote
  • All on-site support under the terms of the contract
  • All on-site and workshop hardware and system repair, excluding parts..
  • Temporary replacement of Server and Workstations subject to availability.
  • Temporary replacement of Switches, Routers & Printers, subject to availability
  • On-site and workshop data recovery assistance.

Under the remote and professional contracts, these schemes are only available if a network meets a defined standard. If undertaken in association with a new SPECKIE TECHIES network installation, or full upgrade of existing network, then both schemes are subject to 20% discount form the standard price.